{"id":15001,"date":"2020-10-26T16:09:52","date_gmt":"2020-10-26T16:09:52","guid":{"rendered":"https:\/\/www.parcelpending.com\/?post_type=resources&p=15001"},"modified":"2025-10-08T12:39:04","modified_gmt":"2025-10-08T12:39:04","slug":"the-five-perks-of-intelligent-parcel-lockers-for-multifamily-residences","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-gb\/blog\/the-five-perks-of-intelligent-parcel-lockers-for-multifamily-residences\/","title":{"rendered":"The five perks of intelligent parcel lockers for multifamily residences"},"content":{"rendered":"

Since the beginning of the pandemic, multifamily residences have seen record numbers of parcels delivered every day, with this number to increase to\u00a0as many as 486 package deliveries per week during the 2020 holiday season<\/a>\u00a0\u2013 almost a 67% increase over current delivery volumes! Planning now to install smart lockers ensures a safe, secure, and satisfying experience for your residents.<\/p>\n

If you are looking to streamline your community\u2019s parcel delivery system, here are five benefits to installing\u00a0smart package lockers<\/a>:<\/p>\n

1. Cultivate a safe and secure community experience:<\/strong><\/p>\n

Watch customer satisfaction soar as residents enjoy 24\/7 access to their packages. Typical resident processes meant long waits in line or attempting to pick-up packages from the leasing office. Outside of normal business hours, residents can now view\u00a0their community and its amenities<\/a>\u00a0in a more positive light. In fact, studies show that installing a smart parcel locker<\/a> solution increases lease renewals by 40%.<\/p>\n

Even though COVID has put a damper on up-close interactions, residents are still hungry for events, activities, and personal connections that foster a sense of community. By not having to deal with package delivery issues, your staff can focus on improving the resident experience. After all, this is the time when residents are looking to you to remain accessible, nimble, and flexible.<\/p>\n

2. Touchless parcel process:\u00a0<\/strong><\/p>\n

With contactless parcel drop-off and collection, your residents can receive multiple parcels without interacting with delivery drivers, property staff, or even other residents. The\u00a0smart locker<\/a>\u00a0system sends recipients a unique access code and\/or a barcode to their smartphone, allowing for easy and safe package pick-up without ever touching a keypad. Our smart lockers can be customized to match your property branding or aesthetic. We also offer custom configurations to fit your unique space requirements, with a variety of locker sizes to fit over 95% of all parcel deliveries.<\/p>\n

3. Affords social distancing:\u00a0<\/strong><\/p>\n

24\/7 parcel retrieval enables a more evenly distributed pick-up process, as it allows your residents to retrieve their parcel at their convenience. Instead of compressing pick-up times to fit your leasing office hours, residents using a self-service parcel locker solution can spread package pick-ups out over a longer period to ensure social distancing. Don\u2019t forget package pick-up usually takes 10 seconds or less with no signature required.<\/p>\n

4. Reduce lost packages:<\/strong><\/p>\n

Residents report that reliable parcel delivery is their top-rated amenity. With the introduction of residential locker<\/a>, packages are safely stored and secured. Our chain-of-custody reporting tools give you complete visibility into where your residents\u2019 parcels are at all times. Parcel Pending by Quadient\u2019s locker solution also integrates seamlessly with your existing property management software system to ensure that resident data remains up-to-date.<\/p>\n

5. Increase Productivity:<\/strong><\/p>\n

Get your staff back to property management as opposed to parcel management. Switching to an automated smart locker system can save your staff up to 24 hours each week. Team members will no longer be charged with package security, signature validation, or multiple resident inquiries. As a carrier agnostic system, our smart locker systems work seamlessly with UPS, USPS, FedEx, Amazon, DHL, and more. Quadient Parcel Lockers automates manual systems with automatic parcel delivery notification by email, text, or mobile app. A complete suite of intuitive reporting and tracking tools provides powerful intelligence for parcel management including the pick-up time, stale package tracking (parcels received, but not picked up), and lost item alerts. Your dashboard does the work, so you don\u2019t have to.<\/p>\n

The parcel process at a glance<\/strong><\/p>\n

A Carrier agent scans the package, and the locker door opens automatically. The package goes into the locker and the door locks securely when closed. A notice is then sent via email or text message to the end user’s phone to inform them of their parcel\u2019s availability. The recipient goes to the locker, at their convenience, enters the one-time PIN or scans a unique barcode that was sent to them, and the locker door opens. They retrieve their package, and the space is now available for a new delivery.<\/p>\n

Quadient Parcel Lockers are:<\/strong><\/p>\n