{"id":13769,"date":"2021-09-01T17:40:38","date_gmt":"2021-09-01T17:40:38","guid":{"rendered":"https:\/\/www.parcelpending.com\/?post_type=resources&p=13769"},"modified":"2024-06-13T07:50:24","modified_gmt":"2024-06-13T07:50:24","slug":"us-vs-them-why-parcel-pending-by-quadient-is-the-smart-choice-for-lockers-in-btr","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-gb\/blog\/us-vs-them-why-parcel-pending-by-quadient-is-the-smart-choice-for-lockers-in-btr\/","title":{"rendered":"Us vs. Them: Why Parcel Pending by Quadient is the Smart Choice for Lockers in BTR"},"content":{"rendered":"

As we move further away from pandemic-related precautions many habits and preferences adopted during the past 3 years are expected to stick around.<\/p>\n

At the top of the list are online shopping and expedited delivery, practices that translate into a crucial need for a smart parcel hub<\/span><\/a> solution. However, as you\u2019ll soon discover, not all locker companies are created equal.<\/p>\n

Here\u2019s why Parcel Pending by Quadient should be your vendor of choice for smart\u00a0parcel locker<\/a>\u00a0solutions:<\/h5>\n

1. Custom Configuration and Design<\/b><\/h4>\n

Each property is unique; therefore, we don\u2019t implement cookie-cutter solutions. Instead, we design an intelligent locker system that meets both your needs for today and your growing needs for tomorrow. With wraps and colours to match your community\u2019s d\u00e9cor, your lockers work with\u00a0your\u00a0<\/i>space.<\/i><\/p>\n

2. 24\/7\/365 Local Support<\/b><\/h4>\n

Unlike our competitors, our in-house customer service and team of engineers is based here in the UK. And we don\u2019t just support property management staff, but residents too. Our customer success and customer service teams are available to answer questions, schedule maintenance, and troubleshoot issues via email or phone to ensure the success of your investment post-installation.<\/p>\n

3. Fast and Accurate Delivery<\/b><\/h4>\n

Without lockers, most communities\u2019 package management is handled by a concierge or property staff, resulting in a litany of potential problems: misdirected packages, limited pick-up windows for residents, and ad hoc notifications of package deliveries. Can you imagine a resident\u2019s frustration at paying for expedited shipping only to discover that they weren\u2019t notified of the delivery or that it was too late in the day to retrieve it? With smart parcel lockers, delivery notifications are sent to residents immediately, and most of them retrieve their packages the same day.<\/p>\n

4. No More Porch Pirates or Building Bandits<\/b><\/h4>\n

Theft of packages<\/a>\u00a0is not just an \u201con the front porch\u201d issue. It also affects high-rise buildings, town-homes, and apartment complexes. Whereas some property managers believe installing security cameras is the answer,\u00a0the better solution is smart parcel lockers. Each package is scanned and securely placed within the locker. Residents can open lockers 24\/7 by scanning a unique barcode sent to their phone (contactless) or by entering a unique code into the kiosk touchpad.<\/p>\n

5. Integrated Free Mobile App<\/b><\/h4>\n

Our proprietary mobile app is a lifesaver and time-saver for you and your staff. After residents download the app, they can get notified immediately of deliveries or even turn on holiday mode on the fly. Furthermore, the app allows them to open the\u00a0package locker<\/a>\u00a0quickly and safely within 30 seconds and without any human interaction: they simply scan the barcode!<\/p>\n

6. Outrageously High Resident Satisfaction Scores<\/b><\/h4>\n

When\u00a0Cortland<\/a>\u00a0installed our lockers at its first property (The Aspect at Cortland), 82% of residents said they preferred the lockers to the previous office pick-up system and were very satisfied. Plus, feedback included:<\/p>\n