Parcel Pending by Quadient lockers offer a secure, convenient way to return, send, and collect parcels. Available 24/7 at locations across the UK, the lockers come in a variety of sizes and will securely store your parcels until you or your carrier can collect them.

Parcel Pending by Quadient lockers can be used to return, send, or collect parcels from the UK’s leading carriers, including Evri, Royal Mail, UPS, and DPD. You are also able to print shipping labels directly from the locker kiosk to return and send parcels.

Parcel Pending by Quadient lockers can be used to return, send, and collect parcels with many of the UK’s major carriers, including Royal Mail, DPD, Evri, and UPS. Check our Partners list to confirm your carrier or service of choice is supported before you visit a nearby location.

Parcel Pending by Quadient lockers are being rolled out to locations across the UK. To find your nearest locker, check your preferred carriers’ distribution list.

• For Royal Mail locations, click here.
• For DPD locations, click here.
• For Evri locations, click here.
• For UPS locations, click here.

If you are currently at a locker and need assistance, please select the ‘Help’ button on the screen.

Alternatively, we recommend reaching out to your carrier directly. For assistance with your specific parcel, please contact your sender using the following contact details.

• For Royal Mail, please visit:
  royalmail.com/sending/parcel-lockers
• For DPD, please call:
  (0121) 275 0500
• For Evri, please call:
  (0203) 8300 390
• For UPS, please call:
  (0345) 7877 877