{"id":25916,"date":"2018-08-31T11:54:49","date_gmt":"2018-08-31T11:54:49","guid":{"rendered":"https:\/\/www.parcelpending.com\/blog\/cost-effective-ways-improve-resident-experience\/"},"modified":"2023-04-04T18:37:53","modified_gmt":"2023-04-04T18:37:53","slug":"cost-effective-ways-improve-resident-experience","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/","title":{"rendered":"Cost-effective Ways to Improve the Resident Experience"},"content":{"rendered":"<p>According to the U.S. Census Bureau, more than 43 million Americans are renters. This figure is expected to increase as budget-conscious millennials and senior citizens on fixed incomes continue to rent.<br \/>\nThat is why it is key for multifamily properties to invest in improving the resident experience. And, there are quick and easy ways to do so without burning through budget.<br \/>\nFor starters, hire a property management team who truly cares about delivering quality service and a positive resident experience. Customer service will always reign king! According to MyTaskIt, hiring inexperienced employees may save you money upfront, but can hurt you down the line if your unprofessional staff push renters or homeowners to live elsewhere.<br \/>\nSecondly, value-add improvements, such as painting and installing new appliances and kitchen counters, are the most cost-effective ways to make multifamily properties more attractive to renters, according to Multi-housing News. Additionally, premium amenities, such as package lockers,\u00a0<a href=\"https:\/\/www.multihousingnews.com\/post\/attracting-animal-lovers-with-pet-amenities\/\">pet-friendly features<\/a>\u00a0and on-site dry-cleaning services, can all be installed without high implementation costs and each of these help to make residents\u2019 lives more convenient.<br \/>\nFinally, collect feedback from your tenants! Send out regular surveys to learn more about what you\u2019re doing right and what needs to be improved. Then, act on the information you gather. MyTaskIt reports that negative comments aren\u2019t just complaints; they are opportunities for you to resolve an issue and make a positive impression on a resident. Create a plan of action for responding to negative survey feedback to set your team up for quality service success.<br \/>\n<center><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-88fd34a8-c0da-4779-890b-e2272453a736\"><span class=\"hs-cta-node hs-cta-88fd34a8-c0da-4779-890b-e2272453a736\" id=\"hs-cta-88fd34a8-c0da-4779-890b-e2272453a736\"><!--[if lte IE 8]>\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-88fd34a8-c0da-4779-890b-e2272453a736\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png\"  alt=\"Ready for Lockers at your Property?\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(3902512, '88fd34a8-c0da-4779-890b-e2272453a736', {}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/center><br \/>\nHow do you elevate your resident experience? Comment below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to the U.S. Census Bureau, more than 43 million Americans are renters. This figure is expected to increase as budget-conscious millennials and senior citizens on fixed incomes continue to rent. That is why it is key for multifamily properties to invest in improving the resident experience. And, there are quick and easy ways to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[326,323],"tags":[],"class_list":["post-25916","post","type-post","status-publish","format-standard","hentry","category-blog-multifamily-en-ca","category-blog-en-ca"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cost-effective Ways to Improve the Resident Experience - Parcel Pending<\/title>\n<meta name=\"description\" content=\"It&#039;s key for multifamily properties to invest in improving the resident experience. And, there are easy ways to do so without burning through budget.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cost-effective Ways to Improve the Resident Experience - Parcel Pending\" \/>\n<meta property=\"og:description\" content=\"It&#039;s key for multifamily properties to invest in improving the resident experience. And, there are easy ways to do so without burning through budget.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Parcel Pending\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/parcelpending\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-31T11:54:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-04T18:37:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png\" \/>\n<meta name=\"author\" content=\"Parcel Pending\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ParcelPending\" \/>\n<meta name=\"twitter:site\" content=\"@ParcelPending\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Parcel Pending\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/\"},\"author\":{\"name\":\"Parcel Pending\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/person\/99cf74a12ba33c260c377da740d03432\"},\"headline\":\"Cost-effective Ways to Improve the Resident Experience\",\"datePublished\":\"2018-08-31T11:54:49+00:00\",\"dateModified\":\"2023-04-04T18:37:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/\"},\"wordCount\":271,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png\",\"articleSection\":[\"Multifamily\",\"Our Blog\"],\"inLanguage\":\"en-ca\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/\",\"url\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/\",\"name\":\"Cost-effective Ways to Improve the Resident Experience - Parcel Pending\",\"isPartOf\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png\",\"datePublished\":\"2018-08-31T11:54:49+00:00\",\"dateModified\":\"2023-04-04T18:37:53+00:00\",\"description\":\"It's key for multifamily properties to invest in improving the resident experience. And, there are easy ways to do so without burning through budget.\",\"inLanguage\":\"en-ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ca\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage\",\"url\":\"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png\",\"contentUrl\":\"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#website\",\"url\":\"https:\/\/www.parcelpending.com\/en-ca\/\",\"name\":\"Parcel Pending\",\"description\":\"Parcel Pending\",\"publisher\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.parcelpending.com\/en-ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-ca\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#organization\",\"name\":\"Parcel Pending\",\"url\":\"https:\/\/www.parcelpending.com\/en-ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ca\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png\",\"contentUrl\":\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png\",\"width\":538,\"height\":62,\"caption\":\"Parcel Pending\"},\"image\":{\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/parcelpending\",\"https:\/\/x.com\/ParcelPending\",\"https:\/\/www.instagram.com\/parcelpending\/\",\"https:\/\/www.linkedin.com\/company\/parcelpending\",\"https:\/\/www.youtube.com\/channel\/UCFj7yh4kDC7Jx5CDUYnar7A\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/person\/99cf74a12ba33c260c377da740d03432\",\"name\":\"Parcel Pending\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ca\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/e8ac1004dc1bd73ffc91c34d7a921735b1725d4c55aac9c1b346bbb945989985?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e8ac1004dc1bd73ffc91c34d7a921735b1725d4c55aac9c1b346bbb945989985?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e8ac1004dc1bd73ffc91c34d7a921735b1725d4c55aac9c1b346bbb945989985?s=96&d=mm&r=g\",\"caption\":\"Parcel Pending\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cost-effective Ways to Improve the Resident Experience - Parcel Pending","description":"It's key for multifamily properties to invest in improving the resident experience. And, there are easy ways to do so without burning through budget.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/","og_locale":"en_US","og_type":"article","og_title":"Cost-effective Ways to Improve the Resident Experience - Parcel Pending","og_description":"It's key for multifamily properties to invest in improving the resident experience. And, there are easy ways to do so without burning through budget.","og_url":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/","og_site_name":"Parcel Pending","article_publisher":"https:\/\/www.facebook.com\/parcelpending","article_published_time":"2018-08-31T11:54:49+00:00","article_modified_time":"2023-04-04T18:37:53+00:00","og_image":[{"url":"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png","type":"","width":"","height":""}],"author":"Parcel Pending","twitter_card":"summary_large_image","twitter_creator":"@ParcelPending","twitter_site":"@ParcelPending","twitter_misc":{"Written by":"Parcel Pending","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#article","isPartOf":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/"},"author":{"name":"Parcel Pending","@id":"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/person\/99cf74a12ba33c260c377da740d03432"},"headline":"Cost-effective Ways to Improve the Resident Experience","datePublished":"2018-08-31T11:54:49+00:00","dateModified":"2023-04-04T18:37:53+00:00","mainEntityOfPage":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/"},"wordCount":271,"commentCount":0,"publisher":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/#organization"},"image":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png","articleSection":["Multifamily","Our Blog"],"inLanguage":"en-ca","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/","url":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/","name":"Cost-effective Ways to Improve the Resident Experience - Parcel Pending","isPartOf":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png","datePublished":"2018-08-31T11:54:49+00:00","dateModified":"2023-04-04T18:37:53+00:00","description":"It's key for multifamily properties to invest in improving the resident experience. And, there are easy ways to do so without burning through budget.","inLanguage":"en-ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/"]}]},{"@type":"ImageObject","inLanguage":"en-ca","@id":"https:\/\/www.parcelpending.com\/en-ca\/blog\/cost-effective-ways-improve-resident-experience\/#primaryimage","url":"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png","contentUrl":"https:\/\/no-cache.hubspot.com\/cta\/default\/3902512\/88fd34a8-c0da-4779-890b-e2272453a736.png"},{"@type":"WebSite","@id":"https:\/\/www.parcelpending.com\/en-ca\/#website","url":"https:\/\/www.parcelpending.com\/en-ca\/","name":"Parcel Pending","description":"Parcel Pending","publisher":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.parcelpending.com\/en-ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-ca"},{"@type":"Organization","@id":"https:\/\/www.parcelpending.com\/en-ca\/#organization","name":"Parcel Pending","url":"https:\/\/www.parcelpending.com\/en-ca\/","logo":{"@type":"ImageObject","inLanguage":"en-ca","@id":"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/logo\/image\/","url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","contentUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","width":538,"height":62,"caption":"Parcel Pending"},"image":{"@id":"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/parcelpending","https:\/\/x.com\/ParcelPending","https:\/\/www.instagram.com\/parcelpending\/","https:\/\/www.linkedin.com\/company\/parcelpending","https:\/\/www.youtube.com\/channel\/UCFj7yh4kDC7Jx5CDUYnar7A"]},{"@type":"Person","@id":"https:\/\/www.parcelpending.com\/en-ca\/#\/schema\/person\/99cf74a12ba33c260c377da740d03432","name":"Parcel Pending","image":{"@type":"ImageObject","inLanguage":"en-ca","@id":"https:\/\/secure.gravatar.com\/avatar\/e8ac1004dc1bd73ffc91c34d7a921735b1725d4c55aac9c1b346bbb945989985?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e8ac1004dc1bd73ffc91c34d7a921735b1725d4c55aac9c1b346bbb945989985?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e8ac1004dc1bd73ffc91c34d7a921735b1725d4c55aac9c1b346bbb945989985?s=96&d=mm&r=g","caption":"Parcel Pending"}}]}},"_links":{"self":[{"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/posts\/25916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/comments?post=25916"}],"version-history":[{"count":0,"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/posts\/25916\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/media?parent=25916"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/categories?post=25916"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-ca\/wp-json\/wp\/v2\/tags?post=25916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}