{"id":25622,"date":"2020-09-23T09:00:42","date_gmt":"2020-09-23T09:00:42","guid":{"rendered":"https:\/\/www.parcelpending.com\/blog\/urbantoronto-contactless-package-lockers-thriving-during-pandemic\/"},"modified":"2023-04-03T20:22:43","modified_gmt":"2023-04-03T20:22:43","slug":"urbantoronto-contactless-package-lockers-thriving-during-pandemic","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-ca\/blog\/urbantoronto-contactless-package-lockers-thriving-during-pandemic\/","title":{"rendered":"UrbanToronto: Contactless Package Lockers Thriving During Pandemic"},"content":{"rendered":"

This post originally appeared<\/a> on UrbanToronto. To read more content like this, subscribe to UrbanToronto<\/a>.<\/em>
\nAlready secure of its place in history, 2020 may best be remembered as the year we all had to learn how to do things differently. In how we lived, worked, learned and played, the adjustments were immediate and dramatic, and thousands turned to home delivery for food, shopping and supplies out of necessity. Growth in home deliveries has exploded since March when homes became our base camp, but in a vertical city such as Toronto, this posed some unique challenges for high-rise buildings and residents.
\nThe pandemic-lead surge in home parcel delivery overwhelmed high-rise concierge desks and mailrooms, but an innovative solution brought forward seven years ago by Parcel Pending by Quadient\u2014an Irvine, California-based company\u2014experienced new popularity and is quickly making its mark in the home delivery space.
\nWith their background in property management, as buildings grew higher and larger Parcel Pending founder, Lori Torres, noticed property management staff often spent more time accepting, sorting and delivering packages than helping residents and tenants. She formed the company in 2013 with the simple goal of using technology to make package delivery secure, easy and intuitive for property managers, couriers and residents. By way of circumstance and in these days of physical distancing and contactless delivery, Parcel Pending has been a perfect fit for the times.
\n

\"Contactless

Parcel delivery lockers at Parkside Square development, image courtesy of Rhapsody Living<\/p><\/div>
\nThe Parcel Pending solution was to install custom configured smart lockers in buildings to accept packages in a secure, contactless manner thereby avoiding having packages pile up at front entrances and concierge desks. They work with courier companies to provide them with a code by which to access the lockers\u2019 touch screens and the couriers then leave packages in the appropriately sized locker. Recipients\u00a0are then sent a \u2018parcel pending\u2019 notice via text, email or a free mobile app. They access the designated locker at their convenience and open it contact-free by using Bluetooth in the mobile app, scanning a barcode,\u00a0or entering their code using the\u00a0touchscreen.
\nParcel Pending is available in residential and commercial buildings, as well as retail spaces and university campuses. Today the company has over 50 installations in the GTA, including\u00a0Tribute Communities<\/a>‘\/Rhapsody Living’s\u00a0Parkside Square<\/a>\u00a0and\u00a0Tricon House<\/a>\u2019s\u00a0The Selby<\/a>.\u00a0Average size of the locker towers are 80\u201d H x 39.5\u201d W x 24\u201d D and are usually installed in mailrooms, common areas off lobbies or even outside with weatherproof lockers. Some buildings are now even designing \u2018package rooms\u2019 to accommodate the home delivery trend.
\n

\"Contactless

The Selby, image by Marc Mitanis<\/p><\/div>
\n\u201cEvery year the number of packages delivered to our lockers has increased moderately as we have grown our footprint in the multifamily space, but since the pandemic, our package volume has spiked by 70-80% year-over-year,\u201d says Matt Haynes, Vice-President of Sales with Parcel Pending. “In fact, we are now delivering close to 3 million packages per month in North America, which greatly exceeds last year’s holiday volume.
\nParcel Pending is clearly benefitting from the accelerated shift towards e-commerce and they are not alone. According to Bloomberg, shares of both FedEx Corp. and United Parcel Service Inc. have soared more than 40 % since March, with FedEx profit soaring 67 % in the latest quarter. On September 14th, Amazon announced it will be hiring an additional 100,000 new employees on top of the 175,000 they hired in April.
\n2020 has been an unforeseen experiment, and as we explore this new reality, Parcel Pending is an example of the innovation and new thinking which will be required for every aspect of our lives.
\nUrbanToronto collaborated with Parcel Pending for this feature.<\/em><\/p>\n

\n

About UrbanToronto<\/strong>
\nUrbanToronto is Toronto’s premier website focused on condos, architecture, urban development and real estate. The site has the largest and most active community of its kind, populated by the tastemakers, condo aficionados, buyers, builders and realtors. Well-known and respected by industry members and urban dwellers alike, the site has garnered a reputation for solid reporting, breaking stories and early news on projects before they are widely reported. Includes daily news stories, a comprehensive database of new projects across the GTA + the largest and most active discussion forum of its kind with over 15,000 active members.
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This post originally appeared on UrbanToronto. To read more content like this, subscribe to UrbanToronto. Already secure of its place in history, 2020 may best be remembered as the year we all had to learn how to do things differently. In how we lived, worked, learned and played, the adjustments were immediate and dramatic, and […]<\/p>\n","protected":false},"author":3,"featured_media":25623,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[326,323],"tags":[],"class_list":["post-25622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-multifamily-en-ca","category-blog-en-ca"],"acf":[],"yoast_head":"\nUrbanToronto: Contactless Package Lockers Thriving During Pandemic - Parcel Pending<\/title>\n<meta name=\"description\" content=\"This post originally appeared on UrbanToronto. To read more content like this, subscribe to UrbanToronto. 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