{"id":25397,"date":"2022-02-21T23:00:08","date_gmt":"2022-02-21T23:00:08","guid":{"rendered":"https:\/\/www.parcelpending.com\/blog\/purolator-installs-parcel-pending-by-quadient-smart-lockers-to-enhance-customer-experience-and-meet-increased-package-delivery-demands\/"},"modified":"2023-03-31T16:47:03","modified_gmt":"2023-03-31T16:47:03","slug":"purolator-installs-parcel-pending-by-quadient-smart-lockers-to-enhance-customer-experience-and-meet-increased-package-delivery-demands","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-ca\/blog\/purolator-installs-parcel-pending-by-quadient-smart-lockers-to-enhance-customer-experience-and-meet-increased-package-delivery-demands\/","title":{"rendered":"Purolator Installs Parcel Pending by Quadient Smart Lockers to Enhance Customer Experience and Meet Increased Package Delivery Demands"},"content":{"rendered":"

Quadient<\/a> (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Purolator<\/a>, one of Canada\u2019s leading integrated freight, package and logistics solutions providers, has installed more than 20 Parcel Pending by Quadient smart locker systems at its busiest terminals in Canada. The automated smart lockers provide Purolator\u2019s customers with a convenient and secure way to retrieve their packages, any time, day or night.<\/p>\n

The new locker systems are part of Purolator\u2019s ongoing investments to enhance customer experience while meeting the demand of increased e-commerce package volumes. Smart parcel lockers are emerging as a logistics solution that speeds up delivery times, improves the delivery experience and increases package visibility. Parcel Pending by Quadient\u2019s smart lockers supported Purolator through its busy 2021 holiday season, during which more than 12,000 shipments were kept safe from bad weather and from being stolen. It took customers approximately 15 seconds to collect their packages.<\/p>\n

\u201cWe are always ready to deliver for our customers and are continuously investing in our network capacity to provide safer and more convenient ways for Canadians to ship and receive packages,\u201d said Laurie Weston, senior director, Retail, Purolator. \u201cParcel Pending by Quadient parcel lockers are helping us meet the emerging demands of heightened online shopping habits.\u201d<\/p>\n

Packages are retrieved by customers at parcel lockers by using a one-time PIN or barcode provided to them via email, text messages or in-app mobile notifications. Parcel Pending by Quadient\u2019s package tracking system integrates with Purolator\u2019s back-end system, so customers receive communications about the delivery status of parcels.<\/p>\n

\u201cWe are honored and excited to be working with Purolator to provide an outstanding parcel delivery experience for their customers,\u201d said Daniel Malouf, chief solution officer, Parcel Locker Solutions, Quadient. \u201cOur daily focus on innovation allows us to offer Purolator the most advanced, modular, contactless and secure parcel locker technology to enhance the customer experience and drive additional efficiency in delivery.\u201d<\/p>\n

Quadient has more than 15,100 parcel locker stations installed worldwide in the carrier, retail, higher education, multifamily property and corporate segments.<\/p>\n

About Quadient<\/h3>\n

Quadient is the driving force behind the world\u2019s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and is part of the CAC\u00ae<\/sup> Mid & Small and EnterNext\u00ae<\/sup> Tech 40 indices.<\/p>\n

For more information about Quadient, visit www.quadient.com<\/a>.<\/p>\n

Contacts<\/strong><\/p>\n

Joe Scolaro, Quadient<\/strong>
\nGlobal Press Relations Manager
\n+1-203-301-3673
\nj.scolaro@quadient.com<\/a><\/p>\n

Sandy Armstrong, Sterling Kilgore<\/strong>
\nDirector of Media & Strategic Communications
\n+1-630-964-8500
\nsarmstrong@sterlingkilgore.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Purolator, one of Canada\u2019s leading integrated freight, package and logistics solutions providers, has installed more than 20 Parcel Pending by Quadient smart locker systems at its busiest terminals in Canada. The automated smart lockers […]<\/p>\n","protected":false},"author":3,"featured_media":25129,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[321,319,322,320],"tags":[],"class_list":["post-25397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-carrier-en-gb-en-ca","category-news-en-ca","category-open-locker-network-en-ca","category-press-release-en-ca"],"acf":[],"yoast_head":"\nPurolator Installs Parcel Pending by Quadient Smart Lockers to Enhance Customer Experience and Meet Increased Package Delivery Demands - Parcel Pending<\/title>\n<meta name=\"description\" content=\"Purolator installed more than 20 Parcel Pending smart locker solutions at its busiest terminals in Canada to enhance its customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.parcelpending.com\/en-ca\/blog\/purolator-installs-parcel-pending-by-quadient-smart-lockers-to-enhance-customer-experience-and-meet-increased-package-delivery-demands\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Purolator Installs Parcel Pending by Quadient Smart Lockers to Enhance Customer Experience and Meet Increased Package Delivery Demands - 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