{"id":25124,"date":"2022-04-07T09:00:40","date_gmt":"2022-04-07T09:00:40","guid":{"rendered":"https:\/\/www.parcelpending.com\/case-studies\/university-of-houston\/"},"modified":"2023-03-30T19:36:13","modified_gmt":"2023-03-30T19:36:13","slug":"university-of-houston","status":"publish","type":"case-studies","link":"https:\/\/www.parcelpending.com\/en-ca\/case-studies\/university-of-houston\/","title":{"rendered":"University of Houston"},"content":{"rendered":"

Boosting Efficiency While Serving Residents<\/h3>\n

The University of Houston is home to over 47,000 students. The overall goals of installing lockers were to increase efficiency, reduce staff time, and provide a better customer experience primarily to dormitory residents. Recognizing unpredictable student schedules, management wanted a self-service option that was accessible 24\/7. Since smart lockers were deployed, the University noted that 33% of packages are retrieved outside of normal business hours. As Esmeralda Valdez, Executive Director of University Services highlights, the lockers increased its efficiency of resources to approximately 94%.<\/p>\n

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\u201cThe locker system itself has been a complete game-changer for our operations\u201d<\/th>\n<\/tr>\n<\/thead>\n
Esmeralda Valdez, Executive Director of University Services, University of Houston<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

For more information about University of Houston’s experience with Parcel Pending by Quadient, check out the full video case study below:<\/p>\n