{"id":33124,"date":"2023-08-21T08:00:04","date_gmt":"2023-08-21T08:00:04","guid":{"rendered":"https:\/\/www.parcelpending.com\/blog\/parcel-lockers-what-problems-do-they-fix\/"},"modified":"2025-01-23T17:51:05","modified_gmt":"2025-01-23T17:51:05","slug":"parcel-lockers-what-problems-do-they-fix","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/da\/blog\/parcel-lockers-what-problems-do-they-fix\/","title":{"rendered":"Les consignes colis – quels probl\u00e8mes r\u00e9solvent-elles ?"},"content":{"rendered":"

Les entreprises traitent un volume croissant de colis livraison et leur traitement pr\u00e9sente un certain nombre de d\u00e9fis. En s’en tenant \u00e0 des processus \u00e9tablis, en grande partie manuels, les pressions ne peuvent qu’augmenter, de m\u00eame que la frustration de toutes les personnes concern\u00e9es, qu’il s’agisse des \u00e9quipes de la direction des installations, des employ\u00e9s des bureaux de poste ou des destinataires des colis.<\/p>\n

L’augmentation des volumes de colis n’est pas la seule \u00e0 poser des probl\u00e8mes : alors qu’il \u00e9tait possible d’organiser le temps du personnel en fonction d’horaires pr\u00e9visibles apr\u00e8s la livraison, les sch\u00e9mas de travail sont d\u00e9sormais perturb\u00e9s par les livraisons \u00e0 tout moment. En outre, la nouvelle r\u00e9alit\u00e9 des lieux de travail hybrides et des bureaux flexibles rend plus difficile la remise physique des biens, tels que les colis, les \u00e9quipements informatiques de grande valeur ou les documents confidentiels.<\/p>\n

9 d\u00e9fis de la direction des parcelles Les entreprises sont donc confront\u00e9es \u00e0 toute une s\u00e9rie de probl\u00e8mes li\u00e9s \u00e0 la direction des colis, notamment :<\/p>\n

    \n
  1. Les ressources<\/strong> – la prise en charge des envois et leur livraison en toute s\u00e9curit\u00e9 aux destinataires prennent du temps. De plus, les p\u00e9riodes de pointe saisonni\u00e8res, telles que No\u00ebl, peuvent g\u00e9n\u00e9rer encore plus de livraisons \u00e0 un moment o\u00f9 le bureau de poste peut avoir moins de personnel en raison des cong\u00e9s annuels.<\/li>\n
  2. Contact personnel<\/strong> – la r\u00e9ception, le stockage et la distribution manuels des colis n\u00e9cessitent de multiples points de contact physiques entre les coursiers, les \u00e9quipes des installations, le personnel de la salle de courrier et les destinataires.<\/li>\n
  3. Disponibilit\u00e9<\/strong> – la recherche des destinataires peut s’av\u00e9rer d\u00e9licate, d’autant plus que de nombreuses personnes travaillent hors site, de mani\u00e8re flexible entre leur domicile et le bureau, ou en hot-desking lorsqu’elles viennent, ce qui rend difficile la localisation de l’endroit o\u00f9 elles se trouvent. Il peut \u00eatre n\u00e9cessaire d’effectuer plusieurs tentatives de livraison, ce qui repr\u00e9sente une perte de temps pour le personnel.<\/li>\n
  4. Stockage<\/strong> – Rapidement, les livraisons s’accumulent dans le local postal. Et ce, \u00e0 une \u00e9poque o\u00f9 la tendance est \u00e0 la r\u00e9duction de l’espace de bureau pour faire des \u00e9conomies.<\/li>\n
  5. S\u00e9curit\u00e9<\/strong> – il existe une r\u00e9glementation stricte en mati\u00e8re de confidentialit\u00e9 et de protection des donn\u00e9es, de sorte que les processus de post-production doivent \u00e9viter que les livraisons ne se retrouvent entre les mains des mauvaises personnes.<\/li>\n
  6. Inefficacit\u00e9 <\/strong>– les entreprises s’efforcent de faire plus avec moins et investissent dans la technologie pour am\u00e9liorer l’efficacit\u00e9 et r\u00e9duire les co\u00fbts. L’augmentation du personnel pour traiter les volumes croissants de colis n’est pas compatible avec cette tendance.<\/li>\n
  7. Opportunit\u00e9s manqu\u00e9es<\/strong> – une livraison tardive peut se traduire par des opportunit\u00e9s commerciales manqu\u00e9es. De plus, le temps pass\u00e9 par le personnel \u00e0 r\u00e9gler les probl\u00e8mes de livraison des colis pourrait \u00eatre mieux utilis\u00e9 ailleurs.<\/li>\n
  8. Co\u00fbt de l’\u00e9chec<\/strong> – le contenu des colis perdus peut devoir \u00eatre remplac\u00e9, ce qui repr\u00e9sente un co\u00fbt. De plus, le temps perdu par le personnel en raison de tentatives de livraison infructueuses et d’un processus manuel inefficace et \u00e0 forte intensit\u00e9 de main-d’\u0153uvre repr\u00e9sente un co\u00fbt pour l’entreprise.<\/li>\n
  9. Tra\u00e7abilit\u00e9 <\/strong>– tous ces probl\u00e8mes peuvent donner au personnel des bureaux de poste un sentiment de vuln\u00e9rabilit\u00e9, alors que la num\u00e9risation de certains aspects du processus pourrait les prot\u00e9ger gr\u00e2ce \u00e0 des enregistrements tra\u00e7ables sur Digital, au lieu de s’appuyer sur des processus papier sujets aux erreurs.<\/li>\n<\/ol>\n

     <\/p>\n

    Comment les consignes colis automatiques peuvent-elles vous aider ?<\/strong><\/p>\n

    \u00c0 mesure que l\u2019environnement de travail devient plus flexible, il est n\u00e9cessaire d\u2019avoir un moyen efficace de g\u00e9rer les colis et les transferts entre diff\u00e9rents bureaux. Les consignes \u00e0 colis connect\u00e9es repr\u00e9sentent la meilleure solution, dans le cadre d\u2019une transition vers des processus \u00e9lectroniques et tra\u00e7ables, pour att\u00e9nuer les frustrations et accro\u00eetre la productivit\u00e9.<\/p>\n

    Les consignes colis automatiques permettent de g\u00e9rer plus efficacement les colis<\/a> entrants tout en am\u00e9liorant les mesures de s\u00e9curit\u00e9, le tout dans le contexte d’un personnel de plus en plus mobile.<\/p>\n

    Une fois mises en place, celles-ci jouent le r\u00f4le d\u2019un v\u00e9ritable centre de distribution strat\u00e9gique permettant d\u2019acheminer facilement des objets li\u00e9s \u00e0 l\u2019entreprise qu\u2019il s’agisse d’\u00e9quipement informatique co\u00fbteux, de documents essentiels ou d’articles de maintenance \u2013 tout en r\u00e9duisant les contacts entre personnes.<\/p>\n

    Au lieu de rechercher une personne lors d’une livraison, l’article est plac\u00e9 dans des consignes de livraison s\u00e9curis\u00e9s<\/a> et le destinataire est averti par un courrier \u00e9lectronique contenant un code et un code-barres qui ouvrent le casier d\u00e9sign\u00e9 lorsque les informations sont saisies sur l’\u00e9cran tactile. C’est un syst\u00e8me qui assure la tra\u00e7abilit\u00e9, lib\u00e8re le personnel pour d’autres t\u00e2ches et est pratique pour les collaborateurs qui peuvent choisir l’heure qui leur convient pour aller chercher leurs colis.<\/p>\n

    En savoir plus sur Workplace consignes colis automatiques.<\/a><\/p>\n

    Pour t\u00e9l\u00e9charger le livre blanc “Transformer la distribution pour la main-d’\u0153uvre hybride”, veuillez indiquer vos coordonn\u00e9es ci-dessous:<\/h3>\n","protected":false},"excerpt":{"rendered":"

    Les entreprises traitent un volume croissant de colis livraison et leur traitement pr\u00e9sente un certain nombre de d\u00e9fis. En s’en tenant \u00e0 des processus \u00e9tablis, en grande partie manuels, les pressions ne peuvent qu’augmenter, de m\u00eame que la frustration de toutes les personnes concern\u00e9es, qu’il s’agisse des \u00e9quipes de la direction des installations, des employ\u00e9s […]<\/p>\n","protected":false},"author":3,"featured_media":30888,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[544,239,240],"tags":[],"class_list":["post-33124","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-commercial-da","category-blog-commercial-fr","category-blog-fr"],"acf":[],"yoast_head":"\nLes consignes colis - quels probl\u00e8mes r\u00e9solvent-elles ? - Parcel Pending<\/title>\n<meta name=\"description\" content=\"Les consignes colis - quels probl\u00e8mes r\u00e9solvent-elles ?. 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