{"id":29260,"date":"2023-05-25T21:39:13","date_gmt":"2023-05-25T21:39:13","guid":{"rendered":"https:\/\/www.parcelpending.com\/?post_type=case-studies&#038;p=29260"},"modified":"2025-01-23T17:27:13","modified_gmt":"2025-01-23T17:27:13","slug":"shenandoah-university","status":"publish","type":"case-studies","link":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/","title":{"rendered":"Shenandoah University"},"content":{"rendered":"<h2>Shenandoah University Modernises its Student Mail Centre Experience with Parcel Pending by Quadient\u2019s Integrated Smart Locker Solution<\/h2>\n<p>Shenandoah University is a 4-year university located in Winchester, Virginia. A close-knit and dynamic academic community, its pastoral setting in the Shenandoah Valley borders the Blue Ridge Mountains and is close to Washington, D.C. and Baltimore, Maryland. The University was founded in 1875 and offers programs across 200 different fields of study at the undergraduate, graduate, and doctoral levels. Of its 4,000 students, about 1,200 live on campus in one of 13 residence halls.<\/p>\n<div class=\"table-1\">\n<table width=\"100%\">\n<thead>\n<tr>\n<th align=\"left\">Challenge<\/th>\n<th align=\"left\">Solution<\/th>\n<th align=\"left\">Results<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td align=\"left\">Shenandoah University&#8217;s student mail centre staff had to rely on a handwritten log to track incoming package deliveries. Trying to find logged packages in the limited mailroom space often led to long queues and frustrating wait times when students came to pick up packages. This meant there was no certainty that students would reach the mail counter in a timely manner between classes or even during business hours.<\/td>\n<td align=\"left\">Committed to the value of smart locker technology, Shenandoah University Director of Auxiliary Services, Pam Burke, selected Parcel Pending by Quadient to address the University&#8217;s package management needs. Burke and her team worked with the Parcel Pending team to ensure the University was ready for the installation and that all aspects of the launch were properly coordinated, including an integration with Quadient&#8217;s Web Tracking System.<\/td>\n<td align=\"left\">Parcel Pending by Quadient&#8217;s integrated smart locker solution has been a game-changer for all those on campus, including the more technology-averse staff members. It has made the package pick-up and management process a far more pleasant and efficient experience for everyone involved. Lineups are also a thing of the past, with students now able to retrieve packages at their convenience even once the mail services centre closes for the day.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"table-1\">\n<table width=\"100%\">\n<thead>\n<tr>\n<th align=\"left\">\u201cI really appreciated the knowledge of the Quadient team. They were amazingly helpful and easy to communicate with. It was a seamless process.\u201d<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td align=\"left\">Pam Burke, Director of Auxiliary Services, Shenandoah University<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29039\" src=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity_web.jpg\" alt=\"\" width=\"1200\" height=\"600\" srcset=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity_web.jpg 1200w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity_web-200x100.jpg 200w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity_web-500x250.jpg 500w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity_web-900x450.jpg 900w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h3>More space, no queues, and unexpected compliments \u2013 lockers are a game changer<\/h3>\n<div class=\"table-1\">\n<table width=\"100%\">\n<thead>\n<tr>\n<th align=\"left\">\u201cTypically, students only find me if they want to complain about something. But I had two students come and find me in my office recently and tell me how much they absolutely love using the lockers, which was a really pleasant surprise.\u201d<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td align=\"left\">Pam Burke, Director of Auxiliary Services, Shenandoah University<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2 style=\"text-align: center;\">Download your free copy of the case study:<\/h2>\n","protected":false},"featured_media":29034,"template":"","case_category":[274],"class_list":["post-29260","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case_category-university"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shenandoah University - Parcel Pending<\/title>\n<meta name=\"description\" content=\"Discover how Shenandoah University used Parcel Pending&#039;s integrated smart locker solution to modernise mail services for students and staff.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shenandoah University - Parcel Pending\" \/>\n<meta property=\"og:description\" content=\"Discover how Shenandoah University used Parcel Pending&#039;s integrated smart locker solution to modernise mail services for students and staff.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/\" \/>\n<meta property=\"og:site_name\" content=\"Parcel Pending\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/parcelpending\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-23T17:27:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity2_web.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ParcelPending\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/\",\"name\":\"Shenandoah University - Parcel Pending\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/shenandoahuniversity2_web.jpg\",\"datePublished\":\"2023-05-25T21:39:13+00:00\",\"dateModified\":\"2025-01-23T17:27:13+00:00\",\"description\":\"Discover how Shenandoah University used Parcel Pending's integrated smart locker solution to modernise mail services for students and staff.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/#breadcrumb\"},\"inLanguage\":\"ca-fr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ca-fr\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/shenandoahuniversity2_web.jpg\",\"contentUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/shenandoahuniversity2_web.jpg\",\"width\":1200,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/shenandoah-university\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Case Studies\",\"item\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shenandoah University\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#website\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/\",\"name\":\"Parcel Pending\",\"description\":\"Parcel Pending\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca-fr\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#organization\",\"name\":\"Parcel Pending\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca-fr\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/PP_LogoArtboard-22021.png\",\"contentUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/PP_LogoArtboard-22021.png\",\"width\":538,\"height\":62,\"caption\":\"Parcel Pending\"},\"image\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/parcelpending\",\"https:\\\/\\\/x.com\\\/ParcelPending\",\"https:\\\/\\\/www.instagram.com\\\/parcelpending\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/parcelpending\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCFj7yh4kDC7Jx5CDUYnar7A\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shenandoah University - Parcel Pending","description":"Discover how Shenandoah University used Parcel Pending's integrated smart locker solution to modernise mail services for students and staff.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/","og_locale":"en_US","og_type":"article","og_title":"Shenandoah University - Parcel Pending","og_description":"Discover how Shenandoah University used Parcel Pending's integrated smart locker solution to modernise mail services for students and staff.","og_url":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/","og_site_name":"Parcel Pending","article_publisher":"https:\/\/www.facebook.com\/parcelpending","article_modified_time":"2025-01-23T17:27:13+00:00","og_image":[{"width":1200,"height":600,"url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity2_web.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@ParcelPending","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/","url":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/","name":"Shenandoah University - Parcel Pending","isPartOf":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/#primaryimage"},"image":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/#primaryimage"},"thumbnailUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity2_web.jpg","datePublished":"2023-05-25T21:39:13+00:00","dateModified":"2025-01-23T17:27:13+00:00","description":"Discover how Shenandoah University used Parcel Pending's integrated smart locker solution to modernise mail services for students and staff.","breadcrumb":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/#breadcrumb"},"inLanguage":"ca-fr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/"]}]},{"@type":"ImageObject","inLanguage":"ca-fr","@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/#primaryimage","url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity2_web.jpg","contentUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/05\/shenandoahuniversity2_web.jpg","width":1200,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/shenandoah-university\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Case Studies","item":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/"},{"@type":"ListItem","position":2,"name":"Shenandoah University"}]},{"@type":"WebSite","@id":"https:\/\/www.parcelpending.com\/ca-fr\/#website","url":"https:\/\/www.parcelpending.com\/ca-fr\/","name":"Parcel Pending","description":"Parcel Pending","publisher":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.parcelpending.com\/ca-fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca-fr"},{"@type":"Organization","@id":"https:\/\/www.parcelpending.com\/ca-fr\/#organization","name":"Parcel Pending","url":"https:\/\/www.parcelpending.com\/ca-fr\/","logo":{"@type":"ImageObject","inLanguage":"ca-fr","@id":"https:\/\/www.parcelpending.com\/ca-fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","contentUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","width":538,"height":62,"caption":"Parcel Pending"},"image":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/parcelpending","https:\/\/x.com\/ParcelPending","https:\/\/www.instagram.com\/parcelpending\/","https:\/\/www.linkedin.com\/company\/parcelpending","https:\/\/www.youtube.com\/channel\/UCFj7yh4kDC7Jx5CDUYnar7A"]}]}},"_links":{"self":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/case-studies\/29260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/media\/29034"}],"wp:attachment":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/media?parent=29260"}],"wp:term":[{"taxonomy":"case_category","embeddable":true,"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/case_category?post=29260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}