{"id":23077,"date":"2022-12-12T18:59:13","date_gmt":"2022-12-12T18:59:13","guid":{"rendered":"https:\/\/www.parcelpending.com\/?post_type=case-studies&p=23077"},"modified":"2025-01-23T17:20:15","modified_gmt":"2025-01-23T17:20:15","slug":"sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient","status":"publish","type":"case-studies","link":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/","title":{"rendered":"Sodexo"},"content":{"rendered":"

Sodexo transforms incoming mail management with parcel tracking and smart lockers from Quadient<\/strong><\/h2>\n

Sodexo<\/strong> is a facilities management and food services provider to the public and private sector offering public space maintenance, catering and mailing solutions to a range of businesses. For over 12 years, Sodexo has partnered with Quadient to provide inbound and outbound mailing solutions to its clients.<\/p>\n

In 2019\/20, Sodexo implemented WTS (web tracking system)<\/a> and Parcel Pending<\/a> to record, track and store incoming mail for a large technology customer. The combined solution now registers and tracks over 600 items of mail a month<\/strong> and provides efficient and convenient mail management<\/strong> for postroom staff and the client\u2019s employees.<\/p>\n\n\n\n\n\n
Challenge<\/th>\nSolution<\/th>\nMethod<\/th>\nResults<\/th>\n<\/tr>\n<\/thead>\n
To transform incoming mail management to track and trace important mail items and offer convenient deliveries and collections to employees.<\/td>\nWTS records inbound mail and tracks <\/span>its movement through each delivery <\/span>stage. Parcel Pending provides <\/span>automated parcel locker storage.<\/span><\/td>\nSodexo drew on its long-standing partnership with Quadient to meet all the objectives of this mail management initiative.<\/td>\nWTS fully tracks over 600 items of delivered mail a month while secure parcel lockers provide convenient, reduced contact collection for employees.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u201cWe were looking to bring innovation into the mail <\/span>room. We were looking to break <\/span>barriers; to not necessarily do the same thing <\/span>because it\u2019s the way it\u2019s always been done.\u201d<\/span><\/em><\/p>\n

– Spike Chandler, Workplace Manager at Sodexo<\/p>\n

 <\/p><\/blockquote>\n

\"\"<\/p>\n

Submit your details below to download the full case study<\/h3>\n","protected":false},"featured_media":23716,"template":"","case_category":[273],"class_list":["post-23077","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case_category-commercial-en-gb"],"acf":[],"yoast_head":"\nSodexo - Parcel Pending<\/title>\n<meta name=\"description\" content=\"Sodexo and Parcel Pending. Discover our secure package management solution, today!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sodexo - Parcel Pending\" \/>\n<meta property=\"og:description\" content=\"Sodexo and Parcel Pending. Discover our secure package management solution, today!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/\" \/>\n<meta property=\"og:site_name\" content=\"Parcel Pending\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/parcelpending\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-23T17:20:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2022\/12\/GettyImages-1308840409.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ParcelPending\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/\",\"name\":\"Sodexo - Parcel Pending\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/GettyImages-1308840409.jpg\",\"datePublished\":\"2022-12-12T18:59:13+00:00\",\"dateModified\":\"2025-01-23T17:20:15+00:00\",\"description\":\"Sodexo and Parcel Pending. Discover our secure package management solution, today!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/#breadcrumb\"},\"inLanguage\":\"ca-fr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ca-fr\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/GettyImages-1308840409.jpg\",\"contentUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/GettyImages-1308840409.jpg\",\"width\":2000,\"height\":1333,\"caption\":\"Hands of young woman scanning barcode on delivery parcel. Worker scan barcode of cardboard packages before delivery at storage. Woman working in factory warehouse reading and scanning labels on the boxes with bluetooth barcode scanner.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Case Studies\",\"item\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/case-studies\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sodexo\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#website\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/\",\"name\":\"Parcel Pending\",\"description\":\"Parcel Pending\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca-fr\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#organization\",\"name\":\"Parcel Pending\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca-fr\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/PP_LogoArtboard-22021.png\",\"contentUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/PP_LogoArtboard-22021.png\",\"width\":538,\"height\":62,\"caption\":\"Parcel Pending\"},\"image\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/ca-fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/parcelpending\",\"https:\\\/\\\/x.com\\\/ParcelPending\",\"https:\\\/\\\/www.instagram.com\\\/parcelpending\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/parcelpending\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCFj7yh4kDC7Jx5CDUYnar7A\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Sodexo - Parcel Pending","description":"Sodexo and Parcel Pending. Discover our secure package management solution, today!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/","og_locale":"en_US","og_type":"article","og_title":"Sodexo - Parcel Pending","og_description":"Sodexo and Parcel Pending. Discover our secure package management solution, today!","og_url":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/","og_site_name":"Parcel Pending","article_publisher":"https:\/\/www.facebook.com\/parcelpending","article_modified_time":"2025-01-23T17:20:15+00:00","og_image":[{"width":2000,"height":1333,"url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2022\/12\/GettyImages-1308840409.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@ParcelPending","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/","url":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/","name":"Sodexo - Parcel Pending","isPartOf":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/#primaryimage"},"image":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/#primaryimage"},"thumbnailUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2022\/12\/GettyImages-1308840409.jpg","datePublished":"2022-12-12T18:59:13+00:00","dateModified":"2025-01-23T17:20:15+00:00","description":"Sodexo and Parcel Pending. Discover our secure package management solution, today!","breadcrumb":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/#breadcrumb"},"inLanguage":"ca-fr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/"]}]},{"@type":"ImageObject","inLanguage":"ca-fr","@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/#primaryimage","url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2022\/12\/GettyImages-1308840409.jpg","contentUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2022\/12\/GettyImages-1308840409.jpg","width":2000,"height":1333,"caption":"Hands of young woman scanning barcode on delivery parcel. Worker scan barcode of cardboard packages before delivery at storage. Woman working in factory warehouse reading and scanning labels on the boxes with bluetooth barcode scanner."},{"@type":"BreadcrumbList","@id":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/sodexo-transforms-incoming-mail-management-with-parcel-tracking-and-smart-lockers-from-quadient\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Case Studies","item":"https:\/\/www.parcelpending.com\/ca-fr\/case-studies\/"},{"@type":"ListItem","position":2,"name":"Sodexo"}]},{"@type":"WebSite","@id":"https:\/\/www.parcelpending.com\/ca-fr\/#website","url":"https:\/\/www.parcelpending.com\/ca-fr\/","name":"Parcel Pending","description":"Parcel Pending","publisher":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.parcelpending.com\/ca-fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca-fr"},{"@type":"Organization","@id":"https:\/\/www.parcelpending.com\/ca-fr\/#organization","name":"Parcel Pending","url":"https:\/\/www.parcelpending.com\/ca-fr\/","logo":{"@type":"ImageObject","inLanguage":"ca-fr","@id":"https:\/\/www.parcelpending.com\/ca-fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","contentUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","width":538,"height":62,"caption":"Parcel Pending"},"image":{"@id":"https:\/\/www.parcelpending.com\/ca-fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/parcelpending","https:\/\/x.com\/ParcelPending","https:\/\/www.instagram.com\/parcelpending\/","https:\/\/www.linkedin.com\/company\/parcelpending","https:\/\/www.youtube.com\/channel\/UCFj7yh4kDC7Jx5CDUYnar7A"]}]}},"_links":{"self":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/case-studies\/23077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/media\/23716"}],"wp:attachment":[{"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/media?parent=23077"}],"wp:term":[{"taxonomy":"case_category","embeddable":true,"href":"https:\/\/www.parcelpending.com\/ca-fr\/wp-json\/wp\/v2\/case_category?post=23077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}