Parcel Pending has a strong understanding of the retail space. We work with a number of beauty, department store, sporting goods, home improvement and apparel retailers to improve their buying online and picking up in store (BOPIS) experience.
Most recently, we partnered with a Fortune 500 company to transform their time-consuming and cumbersome BOPIS process into an efficient and effective experience for both customers and staff.
With the installation of our BOPIL™ (Buy Online, Pick-up in Locker) solution, this Fortune 500 retailer experienced a number of positive improvements, including: increased customer satisfaction, increased customer demand for BOPIS, increased BOPIS activity, reduction in staff time spent managing BOPIS fulfillment, and finally, preliminary increases in units per ticket.
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